Last updated: 2 August 2026
1. Data controller
- Controller: ZAIRUX TECNOLOGIES SL
- Tax identification number: B75431189
- Contact: contact@zairux.com
2. Personal data we process
We may process information you provide through the contact form or by email, including your name, email address, company, telephone number if supplied, the content of your enquiry and subsequent communications. Basic technical information required for website security and operation may also be recorded, such as IP address, date, browser and server logs.
3. Purposes and lawful bases
- Responding to enquiries and requests: your consent and, where applicable, steps taken before entering into a contract.
- Preparing proposals and providing services: performance of a contractual or pre-contractual relationship.
- Security, abuse prevention and maintenance: our legitimate interest in protecting the website and its users.
- Legal compliance: applicable tax, accounting, administrative and other legal obligations.
- Non-essential cookies: your consent, when these cookies are used.
We do not make decisions producing legal effects solely by automated means, and we do not create marketing profiles from contact-form information.
4. Retention
Enquiries are retained for as long as needed to respond and provide reasonable follow-up. Client data is retained throughout the relationship and afterwards for the applicable statutory limitation periods. Technical logs are retained only as long as reasonably necessary for security and diagnostics. Data processed on the basis of consent is retained until consent is withdrawn, without affecting prior lawful processing.
5. Recipients and service providers
We do not sell personal data. Providers of hosting, cloud infrastructure, email, forms, security, maintenance and support may access data only on our instructions and under appropriate contractual safeguards. Data may also be disclosed where required by law.
Some technology providers may operate outside the European Economic Area. Where this occurs, safeguards required by the GDPR will be used, such as adequacy decisions or standard contractual clauses.
6. Your rights
You may request access, rectification, erasure, restriction, objection and portability, and may withdraw your consent, by writing to contact@zairux.com and identifying the right you wish to exercise. We may request reasonable information to verify your identity.
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).
7. Children
The services are not specifically directed at children under 14. They should not provide personal data without authorisation from a parent or legal guardian.
8. Security and accuracy
We apply reasonable technical and organisational measures to protect personal data. Users confirm that the information they provide is accurate and agree to notify us of relevant changes.
9. Cookies and changes
Information on cookies is available in the Cookie Policy. We may update this policy to reflect legal, technical or service changes; the latest revision date will appear at the top.